Your privacy and the security of your personal health information is our top priority. Learn how we collect, use, and protect your information.
At Mega Diagnostics, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. As a healthcare provider, we understand the sensitive nature of medical information and the importance of maintaining your trust.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our services, or interact with our website. We comply with all applicable privacy laws and regulations, including healthcare privacy standards and data protection requirements.
HIPAA Compliance
We maintain strict compliance with healthcare privacy regulations and industry best practices to ensure your medical information is protected at all times.
We collect personal information that you voluntarily provide to us when you register for our services, schedule appointments, or contact us. This may include your name, email address, phone number, date of birth, address, and medical information necessary for providing diagnostic services.
As a healthcare provider, we collect and maintain medical records, test results, diagnostic reports, and other health-related information necessary for providing quality healthcare services and maintaining continuity of care.
We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and browsing patterns to improve our website functionality and user experience.
We use your personal and medical information primarily to provide diagnostic services, generate test reports, maintain medical records, and ensure continuity of care between healthcare providers.
We may use your contact information to communicate with you about appointments, test results, follow-up care, and important updates about our services or policies.
We analyze aggregated and anonymized data to improve our services, enhance patient safety, and advance medical research while maintaining strict confidentiality protocols.
We may share your medical information with your referring physicians, specialists, or other healthcare providers involved in your care, as authorized by you or as required for continuity of care.
We may disclose your information when required by law, court order, or government regulation, or when necessary to protect public health or safety, or to comply with medical reporting requirements.
We may share limited information with trusted third-party service providers who assist us in operating our facility, conducting business, or servicing you, provided they maintain confidentiality.
We implement robust technical security measures including encryption, secure servers, firewalls, and access controls to protect your personal and medical information from unauthorized access or disclosure.
Our facilities maintain strict physical security measures including controlled access areas, secure storage systems, and surveillance to protect sensitive information and medical records.
We have comprehensive policies and procedures governing data access, employee training, and incident response to ensure your information is handled with the highest level of security and confidentiality.
You have the right to access, review, and request copies of your medical records and personal information we maintain, subject to applicable laws and regulations.
You may request corrections to inaccurate or incomplete personal information. For medical records, we follow established medical record amendment procedures.
You can opt out of non-essential communications and marketing materials. However, we may still need to contact you regarding essential healthcare-related matters.
We retain your medical records and personal information for the periods required by applicable laws and professional standards, typically 7-10 years from the date of last service or as required by medical practice standards.
When information is no longer required to be retained, we securely dispose of it using methods that ensure complete destruction and prevent unauthorized recovery or reconstruction.
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Last Updated: August 19, 2025